 |
| |
Unit of 1 - Big Ideas for Small Business
Why Join?
I will network for potential clients, I will get answers to my specific questions, I will be heard, I will inspire others, and I will no longer feel alone.
As a startup solo entrepreneur...
It’s not overwhelming, and not a huge commitment – but I’ll still get a lot out of it. It’s a great opportunity for me to make business contacts and mine for business. There are other people there just like me.
As an established solo entrepreneur...
It’s a great place for me to network. I can network for both new business and new connections. I can help others by sharing my experience and ideas. Other will help me by giving me inspiration and ideas.
Become a member, and get involved today. It's free to register. |
|
Laugh and the Work World Laughs With You
|
|
|
harrison writes "Many of today's work environments are rife with moody bosses and co-workers, repetitive tasks and unpredictable market pressures. Stress abounds. Managers often tell me they can’t afford the time or cost for my humor workshops; how can they afford not to address workplace stress.
"
|
Lessons Learned
|
|
|
liztahir writes "Recently, I walked over to my bank for what I hoped would be a quick transaction, and felt I was in luck as one of the five tellers had only one person in her line, while the others all had two or three. So I headed for that teller. Big mistake. The customer being helped obviously had some sort of problem, and the teller moved back and forth taking care of it. And of course, I was afraid to change lines, for fear of getting in an even slower one. As I have so many times before, I wondered why this bank doesn’t have the more customer-friendly system of “next available teller” queuing. This time I decided to seek out the manager. I was not surprised to hear he was busy, and could I wait? Another waste of my time. When I did give him my suggestion, he listened, then started explaining why this system would not work in this bank. “Not enough space.” (Ridiculous, since the weaving of horizontal queuing takes little space.) “We don’t want to be like a fast food operation.” (Why not, if “fast” is the result; isn’t “fast” good?) I decided the bank manager, like so many other managements, just doesn’t get it."
|
Customer Service
|
|
|
harrison writes "Three teen girls entered the subway in mid-conversation: "Is he in our school? " "Yes." "In our grade?" "Yes." "In our calculus class?" "Yes.” “Is he fine? "Yes!" "Steve? " "Noooo. " "Seth? " "Phillip? " "It’s Jeremy!" Indeed it was!!! "
|
Sales
|
|
Increasing Conversion Rates: The #1 Most Powerful Word in Marketing
|
|
|
gruber writes "I recently received this email from a subscriber to my Article Marketing Secrets & Breakthroughs Newsletter:"
|
Marketing
|
|
Play the Brain Game for Gain
|
|
|
harrison writes "Our workgroup was in the middle of a spirited brainstorming session — a free form session where creativity is encouraged, judgment is suspended, and the best ideas often come after ten or more minutes. The ideas were flying fast and furious, as they should, when the group gets momentum. The energy was intoxicating. And, in a fit of inspiration, I one employee suggested, "Why don't we reverse the order of the deliverables!?""
|
Lessons Learned
|
|
Where Sales Meets Service: Up-Selling and Cross-Selling Made Fun & Easy!
|
|
|
harrison writes "While navigating an online bookstore I came across the James Frey book popularized by Oprah's book club: A Million Little Pieces. As I read about this book I was informed that "readers who bought A Million Little Pieces also bought the books Lies My President Told Me and Pinocchio." Folks, I was being cross-sold, yet I wasn't cross about it."
|
Sales
|
|
Being Present is a Gift to All: The Real Meaning of Real Time
|
|
|
harrison writes "They say wherever you go, there you are. Yet how present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action. "
|
Customer Service
|
|
|
hunter writes "At one time or another, we have all encountered an employee who would clearly rather be anywhere than at the store serving customers. It's unfortunate because there are few professions where a person has a chance to make a bigger impression on someone than in retail."
|
Customer Service
|
|
Selling a Higher Price in a B-B Environment
|
|
|
hunter writes "Even the most sales savvy among us have had to fight back the nerves that materialize whenever we are faced with telling a customer about a price increase. Talking about it never makes for an easy conversation. When discussing a price increase in a business-to-business environment, it is important to remember that our customers have probably had to have the same discussion with their own customers. A company exists only as long as it earns a profit and it can only do that if it delivers a quality product or service at the right price. This means that the key to any conversation about raising the price is to emphasize that such an increase will ensure product quality. "
|
Sales
|
|
Managing Your Meeting Monsters
|
|
|
harrison writes "In the Star Wars movie's famous bar scene you knew, by appearance, what zany character was sitting beside you. Each character had a distinctive look. Yet in today's meetings you may have no idea the constellation of characters that you’re meeting with. That’s because their normal outward appearances belie often-troublesome behavior. Use this article as your guide to the crazy cast of characters you’re likely to encounter in your meetings. Whether or not you’re armed with a light saber, you’ll nevertheless be equipped to do battle with these oft-destructive forces who subvert meetings with their bothersome behavior."
|
Lessons Learned
|
|
Unit of 1 Bookshelf - through Amazon.com
|
|
| |
|
|
: Unit of 1 Article Archive : Amazon eStore
